Luxury Guest Services Ambassador

1 week ago


Miami, United States HYATT Hotels Full time
About Us

At Hyatt, we strive to provide exceptional experiences for our guests. Our luxury lifestyle resort, Andaz Miami Beach, is now recruiting Bell Attendants to join our team.

Job Summary

We are seeking a highly skilled and attentive Bell Attendant to provide top-notch service to our guests. This role requires excellent communication skills, a strong work ethic, and the ability to work well under pressure.

Responsibilities
  • Greet guests at the resort with a warm smile and ensure they feel welcome and comfortable throughout their stay.
  • Transport luggage and personal items efficiently and safely to and from guest rooms, ensuring that all belongings are accounted for.
  • Assist guests with loading or unloading luggage from vehicles, providing additional support as needed.
  • Collaborate with the Front Office to ensure seamless check-in and check-out processes.
  • Provide detailed knowledge of hotel amenities, services, and local attractions to enhance the guest experience.
Requirements

To be successful in this role, you will need:

  • Excellent customer service skills and the ability to communicate effectively with guests and colleagues.
  • A high school diploma or equivalent required; previous experience in hospitality preferred.
  • The ability to lift up to 50 pounds and stand for long periods, with regular walking and bending.
  • A valid driver's license (for assisting with vehicle transportation).
  • Flexibility to work varied shifts, including weekends, holidays, and overnight shifts.
Benefits

As an Andaz Miami Beach colleague, you'll enjoy:

  • Competitive salary: $25,000 - $35,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for professional growth and development within the company.
  • A dynamic and supportive work environment that encourages collaboration and teamwork.

We're proud to offer a competitive salary range of $25,000-$35,000 per year, based on your level of experience. At Hyatt, we value our employees' contributions and strive to provide a fair and equitable compensation package.



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