Customer Service Representative

3 weeks ago


McDonough, Georgia, United States Jim Ellis Full time

We are seeking a highly skilled and customer-focused Receptionist to join our team at Jim Ellis Automotive Group. As a Receptionist, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.

Key Responsibilities:
  • Greets customers and determines the nature of their visit
  • Directs customers to the correct department and notifies the appropriate person
  • Answers phone calls and takes thorough messages
  • Communicates with callers and visitors in a professional and friendly manner
  • Obtains demographic information about each customer and enters data into our prospect tracking system
  • Communicates messages to the appropriate parties in a timely manner
  • Types memos, correspondence, and reports
  • Assists service customers during the morning and evening service rush
  • Assists with clerical duties as requested
Requirements and Qualifications:
  • High school diploma or equivalent preferred
  • Must be authorized to work in the US
  • Must have a valid Driver's License
  • Minimum of 18 years of age to be able to drive for the company
  • Excellent communication and customer service skills

At Jim Ellis Automotive Group, we value our employees and strive to provide a family atmosphere that generates highly-satisfied customers and employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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