Social Services Coordinator

4 weeks ago


Memphis, Tennessee, United States Christ Community Health Services Full time
Job Summary

Christ Community Health Services is seeking a skilled Social Services Coordinator to support the Integrated Care Team in reducing social barriers to health and facilitating higher levels of care for high-risk mental health patients.

This role involves ensuring patients have ready access to resources, coordinating connections to community treatment resources, and providing excellent treatment coordination for high-risk mental health patients.

The ideal candidate will have a Bachelor's Degree in Social Work, Behavioral Health, or a related field, and experience in patient care and social work.

Responsibilities include:

  • Responding to identified patient social determinants of health through further assessment and connection to community resources.
  • Supporting food bank deliveries, transportation to services, insurance sign-ups, and patient engagement as needed.
  • Closely coordinating care with patients' medical providers, BHCs, and other care team members for monitoring, tracking, and treatment planning.
  • Managing high-risk referral processes and monitoring follow-up needs, including discharge, to ensure ROI is completed for all patients in the caseload.
  • Providing backup for BHCs for suicide risk assessments and disposition.
  • Receiving, coordinating, and tracking referrals for mental health assessment and treatment with community mental health providers.
  • Updating patient registries within eHR for patient monitoring and reporting to care teams, clinical team leads, and Clinical Team Leads.
  • Functioning as a liaison with mental health and social service partners in the community to coordinate services for patients.
  • Working closely with care coordinators through receipt of high-risk referrals and updates of regular care plans.

Requirements:

  • Bachelor's Degree in Social Work, Behavioral Health, or a related field.
  • Experience in patient care and social work.
  • MSW or BSW licensure.

Physical Requirements:

  • Sitting: 60% of the time.
  • Standing: 20% of the time.
  • Walking: 20% of the time.

Machines and Equipment Used:

  • Computer.
  • Telephone.
  • Photocopier, fax machine.


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