Program and System Transformation Manager

3 weeks ago


Providence, Rhode Island, United States Information Resource Group Full time
Job Summary:

The Program and System Project Manager will support staff by promoting the goals and priorities of the agency within interagency system transformation meetings. This role will also support the continuous improvement of various Elder Rights and Safety and Case Management programs and their managers.

Key Responsibilities:

Liaise and translate operational goals with technical vendors and interagency groups
Convey operational needs in technical meetings sessions to assist vendors in designing integrated solutions
Create and/or enhance technical process mapping definitions as it applies to both business operations and technical design
Create and present program and project updates to varying state agency audiences
Develop and test Quality Assurance processes regarding performance measures for compliance with state and federal requirements

Requirements:

Strong Excel, MS PowerPoint, MS Visio, MS Project skills
Experience with Power BI, Tableau, Wellsky products preferred but not necessary
Strong written and oral communication skills
Strong organization skills and attention to detail
Comfort with data review, using data to inform program improvement, and communicating data to non-technical team members
Demonstrated ability to take initiative, multi-task, possess good judgment, and work independently and as part of a team
Demonstrated commitment to Diversity, Equity, Inclusion, and Accessibility, including experience/ability to identify and emphasize diverse perspectives in programming, communications, and strategy
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