Insurance Claims Professional

7 days ago


Troy, Michigan, United States Auto-Owners Insurance Full time
Auto-Owners Insurance: Claims Representative Intern

A challenging and rewarding career awaits at Auto-Owners, where associates create financial security by helping individuals and businesses rebuild after a loss.

Our Group Overview

At Auto-Owners Insurance, we pride ourselves on creating a supportive environment that fosters growth and success. Our team of caring professionals is dedicated to delivering exceptional service and finding innovative solutions to our clients' needs.

Compensation and Benefits

We offer a competitive rate of pay: $18/hour, with the possibility of higher rates for returning interns. As an equal opportunity employer, we strive to create a diverse and inclusive workplace culture.

Job Description

  • Diligently investigate claims, gathering facts, determining policy coverage, evaluating losses, and analyzing liability.
  • Become proficient in insurance policies, endorsements, and forms to provide accurate information to agents, policyholders, and other stakeholders.
  • Work towards resolving claims through efficient communication, attending arbitrations, mediations, depositions, or trials as necessary.
  • Ensure timely and accurate claims payments, maintaining a high level of customer satisfaction.
  • Provide excellent service to agents, policyholders, and others, addressing their inquiries and concerns promptly.
  • Conduct thorough investigations via phone, mail, and on-site visits to ensure comprehensive understanding of each claim.

Qualifications and Skills

  • Currently enrolled students entering their junior or senior year in college are preferred.
  • Above-average written and verbal communication skills are essential.
  • The ability to resolve complex issues and interpret data accurately is crucial.
  • Must be detail-oriented and able to handle multiple assignments simultaneously.

About Us

Auto-Owners Insurance is an equal opportunity employer, committed to fostering a culture of inclusivity and respect. We hire based on merit, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin. Please note that working in the U.S. without current or future sponsorship is a requirement for this position.



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