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Self-Checkout Host
1 month ago
Job Introduction
We are seeking a highly skilled and customer-focused Self-Checkout Host to join our team at Sprouts Farmers Market. As a Self-Checkout Host, you will be the face of our company, delivering exceptional customer service while our customers scan and self-pay for their baskets.
Key Responsibilities
- Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service.
- Assist customers as they scan, weigh, bag, and pay for their own items, ensuring a smooth and seamless process.
- Serve multiple customers at once and anticipate issues before they occur.
- Answer questions and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.).
- Monitor scanning activity to ensure scanning accuracy.
- Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes.
- Maintain knowledge of weekly ad items, promotions, and events; provide direction of product location throughout the store.
- Ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned.
- Thank customers as they leave the self-checkout area.
Requirements
- Be 18 years of age, and have a high school diploma or GED equivalent.
- Previous experience in a retail, customer service, or sales environment; 1-2 years of cashier experience preferred.
- Have a positive attitude and the ability to positively interact with our customers.
- Be able to operate front-end equipment; register, calculator, scanner.
- Be dependable and reliable, having the ability to work a flexible schedule that changes as the business changes; including nights, weekends, and holidays.
- Have good communication skills, and the ability to take direction and participate in a team environment.
- Be able to lift/carry product horizontally/vertically weighing up to 30 lbs., from 36" to 24", for a distance up to 3 feet for up to 50 hours without mechanical assistance.
- Be able to use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
- Have strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills.
Benefits
- Competitive pay.
- Sick time plan that you can use to support you or your immediate family's health.
- Vacation accrual plan.
- Opportunities for career growth.
- 15% discount for you and one other family member in your household on all purchases made at Sprouts.
- Flexible schedules.
- Employee Assistance Program (EAP).
- 401(K) Retirement savings plan with a generous company match.
- Company-paid life insurance.
- Contests and appreciation events throughout the year full of prizes, food, and fun.
