Restaurant Operations Manager

4 weeks ago


Gloucester, Massachusetts, United States Minglewood Harborside Full time

Restaurant Manager Opportunity

Minglewood Harborside is seeking a skilled Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of quality and consistency in food, service, and hospitality.

Key Responsibilities:

  • Manage the restaurant on the General Manager's two days off and assist with opening and/or closing procedures on two or three days of the week.
  • Assist with floor management responsibilities.
  • Work as a member of a cohesive management team that supports one another's decisions and presents a unified front.
  • Work with the General Manager to determine appropriate staffing levels.
  • Take a pro-active role in ensuring a high level of quality and consistency is upheld for food, service, hospitality, safety, cleanliness, and teamwork.

What We Offer:
  • Excellent starting pay of $22 to $25 an hour depending on experience.
  • Health and dental benefits with an excellent employer contribution to both.
  • Paid Vacation and Sick Time.
  • Excellent discount program throughout the entire Serenitee Restaurant Group.
  • Great Referral Program.
  • Annual bonuses.
  • Amazing opportunities for continued growth.

Requirements:
  • Previous experience in a hospitality setting; a minimum of one year of supervising or managing experience preferred.
  • Previous experience in a variety of FOH roles, such as serving and bartending, is preferred.
  • Excellent communication skills.
  • Ability to learn and adapt to our technical systems.
  • An understanding of how to cultivate hospitality within the team and with our guests.
  • The ability to remain calm and gracious under pressure.
  • An ability to thrive in a fast-paced, dynamic environment, and set the tone for a warm, welcoming, safe, and efficient service.


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