Concierge Ambassador
1 month ago
Jenkintown, Pennsylvania, United States
HumanGood
Full time
Concierge Job DescriptionRydal Park, a premier Life Plan Community, is seeking a skilled Concierge to provide exceptional hospitality to its residents and visitors. As the first point of contact, you will be responsible for creating a warm and welcoming atmosphere, ensuring that every interaction is positive and memorable.
Key Responsibilities:- Provide Excellent Customer Service: Greet residents, families, and visitors with a smile, and manage both internal and external calls, taking and communicating messages effectively.
- Community Information and Support: Offer an overview of community information to those inquiring, supporting marketing and sales efforts.
- Resident Services: Assist with resident services such as transportation, mail, and deliveries, and coordinate visitors to ensure a seamless experience.
- Customer Service Experience: Prior experience in customer-facing roles, providing exceptional service to diverse groups.
- Clerical and Administrative Skills: Proficiency in using Microsoft suite, desktop publishing software, and internet applications.
- Education: High school diploma or equivalent.
- Availability: Flexibility to work evenings, weekends, and holidays, as needed.
As a member of the HumanGood team, you will enjoy a comprehensive benefits package, including paid time off, 401(k) with employer match, health, dental, and vision plans, and tuition reimbursement. Plus, you'll be part of a dynamic organization that values its employees and provides opportunities for growth and development.