Concierge Ambassador

1 month ago


Jenkintown, Pennsylvania, United States HumanGood Full time
Concierge Job Description

Rydal Park, a premier Life Plan Community, is seeking a skilled Concierge to provide exceptional hospitality to its residents and visitors. As the first point of contact, you will be responsible for creating a warm and welcoming atmosphere, ensuring that every interaction is positive and memorable.

Key Responsibilities:
  • Provide Excellent Customer Service: Greet residents, families, and visitors with a smile, and manage both internal and external calls, taking and communicating messages effectively.
  • Community Information and Support: Offer an overview of community information to those inquiring, supporting marketing and sales efforts.
  • Resident Services: Assist with resident services such as transportation, mail, and deliveries, and coordinate visitors to ensure a seamless experience.
Requirements:
  • Customer Service Experience: Prior experience in customer-facing roles, providing exceptional service to diverse groups.
  • Clerical and Administrative Skills: Proficiency in using Microsoft suite, desktop publishing software, and internet applications.
  • Education: High school diploma or equivalent.
  • Availability: Flexibility to work evenings, weekends, and holidays, as needed.
What We Offer:

As a member of the HumanGood team, you will enjoy a comprehensive benefits package, including paid time off, 401(k) with employer match, health, dental, and vision plans, and tuition reimbursement. Plus, you'll be part of a dynamic organization that values its employees and provides opportunities for growth and development.