Customer Care Center Team Member
7 days ago
We are seeking a highly skilled Customer Care Center Associate to join our team at OceanFirst Bank.
About the RoleThis is a unique opportunity to work in a fast-paced, dynamic environment where you will be responsible for delivering exceptional customer service and support.
Key Responsibilities- Provide timely and effective solutions to customer inquiries and issues via phone, email, or video chat.
- Utilize strong communication skills to resolve complex problems quickly and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Foster a positive and professional atmosphere within the call center.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- At least one year of experience in customer service or a related field.
- Strong computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- The ability to work extended hours, including weekends, as needed.
- A valid driver's license and a reliable vehicle (if applicable).
In return for your hard work and dedication, we offer:
- A competitive salary of $45,000 - $55,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Tuition reimbursement and continuing education opportunities.
This position will be based in our OceanFirst Bank office location. You will be required to work in a hybrid environment, which may include remote work arrangements. The ideal candidate will have a quiet and distraction-free workspace and access to reliable technology.
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Nursing Professional for Ambulatory Care
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