Customer Service Ambassador

1 week ago


Homewood, Alabama, United States Chick-fil-A Vestavia Hills & Wildwood Centre Full time
Job Overview

We are seeking highly motivated individuals to join our team as Customer Service Ambassadors at Chick-fil-A Vestavia Hills & Wildwood Centre. This is an excellent opportunity for those who enjoy working in a fast-paced environment, providing exceptional customer service, and being part of a collaborative team.

About Us

We pride ourselves on creating a fun and engaging work environment that encourages growth and development. Our employees are empowered to make a difference in the lives of our guests and contribute to the success of our business.

Job Description

This role involves providing top-notch customer service, maintaining a clean and safe workspace, and ensuring operational success. You will be responsible for:

  • Orchestrating remarkable experiences by serving each guest with excellence and care
  • Working with a team to ensure operational success
  • Maintaining a workspace that is neat, clean, and orderly at all times
  • Providing accurate and efficient service to guests

You will have the opportunity to work in both front-of-house and back-of-house environments, preparing food, operating equipment, and performing other tasks as needed.

What You'll DoFront of House

As a Customer Service Ambassador, you will be responsible for:

  • Serving guests with a smile, making eye contact, and speaking enthusiastically
  • Using CORE 4 to service guests: share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal
  • Demonstrating knowledge of the brand and menu
Back of House

In this role, you will:

  • Prepare hot, fresh food for guests
  • Work with a team to ensure operational success
  • Operate with speed and accuracy to prep, cook, and assemble orders
Who We're Looking For

We are seeking energetic, passionate, and fast learners who are eager to serve others and make a difference in the lives of our guests. If you are:

  • Energetic and fun-loving
  • Able to multitask and prioritize tasks efficiently
  • Results-oriented and motivated to grow and learn

Then we want to hear from you

Benefits

We offer a competitive benefits package, including:

  • Competitive hourly rate ($12-$15 per hour)
  • Flexible scheduling to accommodate your needs
  • Free meals when working
  • Leadership opportunities for career growth and development


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