Administrative Assistant
1 week ago
The Administrative Assistant reports to the Director of Enforcement and performs complex administrative support work. Work involves providing internal administrative support, disseminating information, and preparing and editing reports and documents. Performs general office duties such as answering phones and responding to inquiries. Work involves providing overall administrative support to the TREC Enforcement Division.
Key Responsibilities:- Acts as primary communications and message center for Enforcement Division.
- Open and close complaint cases and update case records for assigned regions in computer database.
- Initial processing of incoming Application, Background, and Fitness Determination cases.
- Scan, email, copy documents and maintain paperless files.
- Prepare batches, memos, reports, and other documents as assigned.
- Prepare drafts and finalize correspondence for attorneys and legal assistants.
- Maintain accurate computer records.
- Route correspondence, faxes, and files.
- Work as a team member within the support staff.
- Graduation from a standard senior high school or equivalent.
- Three (3) years of general office experience including, but not limited to, the use of standard office equipment including a computer and scanner.
- Experience answering multi-line phones and providing customer service.
- Experience working with the public.
- Knowledge of The Real Estate License Act and the Rules of the Texas Real Estate Commission.
- Experience in state government.
- Experience working with a paperless filing system.
- Experience in a legal environment.
- Work experience creating/revising forms.
Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer.
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