High-Paying DIRECTV Field Service Technician Position
7 days ago
We are seeking a skilled and dynamic DIRECTV Field Service Technician Subcontractor to join our team at Adcomm MDU. This role requires strong independent work skills, as well as exceptional customer service abilities.
The successful candidate will be responsible for the installation, repair, and maintenance of DIRECTV services, ensuring top-notch customer experiences through troubleshooting, answering customer inquiries, and providing feedback to Adcomm MDU. As a DIRECTV Field Service Technician, you will work both indoors and outdoors, installing and repairing DIRECTV equipment.
Responsibilities:
- Deliver exceptional customer service during all phases of DIRECTV system installation, troubleshooting, maintenance, and upgrades.
- Install, upgrade, and repair DIRECTV products in accordance with quality standards.
- Test DIRECTV satellite dishes and indoor equipment using specialized meters and tools.
- Replace defective DIRECTV satellite dishes and equipment as needed.
- Greet customers professionally and ensure installations are completed to their satisfaction.
- Use eight-foot and twenty-eight-foot ladders for roof installations.
- Utilize a DIRECTV meter to peak and align satellite signals.
- Install coaxial cables and set up DIRECTV receivers.
- Work at heights to install and service DIRECTV equipment, ensuring all services are fully functional.
Requirements:
- High school diploma or equivalent.
- Previous experience in cable installation, telecommunications, or related field is advantageous.
- Strong understanding of cable systems, networking concepts, and telecommunications equipment.
- Proficient in using hand and power tools for installation and repairs.
- Excellent communication skills and customer service orientation.
- Ability to work independently and collaboratively in a fast-paced environment.
- Willingness to work outdoors in various weather conditions and occasional evenings or weekends.
- Valid driver's license.
- Basic tools, such as adjustable wrenches, screwdrivers, pliers, cable strippers, cutters, coax and cat 5/6 crimpers, cordless drills, and Ethernet punch down tools.
- Equipment, including cable testers, multimeters, connectors, QAM meters, and super buddy meters.
About Us:
Adcomm MDU Services, LLC (AMS) is one of the fastest-growing Internet and Video Services providers for multi-tenant residential and commercial customers nationwide. We deliver reliable, guaranteed-speed Internet, Managed Wi-Fi, and Video Services under the Celerity brand. Our team has decades of experience operating in both residential and commercial segments of the video markets, with deep pre-existing relationships and dealer agreements with major video providers and streaming platforms.
Estimated Salary: $50,000 - $70,000 per year, depending on experience and location. Powered by JazzHR.
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