Crisis Intervention Professional
4 weeks ago
Crisis Intervention Specialist
About the Role
As a Crisis Intervention Specialist at Huckleberry House, you will provide direct supervision and crisis intervention services to young people and/or families participating in the Crisis Program. You will effectively communicate program, agency, and community resource information to prospective clients and the general public.
Key Responsibilities
- Engage with young people and/or families to prevent crisis situations by phone and on a walk-in basis. If a crisis situation is present, initiate appropriate crisis intervention techniques.
- Initiate the crisis intervention intake process with each youth who seeks admission to the Crisis program. Conduct a risk assessment through completion of the intake process and ensure youth meet admission criteria to complete admission to program.
- Answer incoming phone calls to the Crisis Program. Communicate the purpose and benefits of the Crisis Program and other Huck House programs as applicable with callers. Provide resource information on other community programs as deemed necessary.
- Provide crisis intervention and support to clients in the Crisis Program. Engage youth in Non-Violent Crisis Intervention when escalating behaviors in youth and/or families occur.
- Accurately complete all required documentation and reporting within established timeframes.
- Manage food inventory, perform general housekeeping, and perform other routine maintenance duties in the Crisis center as needed.
- Perform electronic health record completeness checks and reviews other record keeping documents for accuracy and updates staff on corrections needed.
- Attend and participate in bi-weekly team meetings and small group discussions.
- Be proactive and attentive to the needs of youth, teammates, and program.
What We Offer
$17.00 an hour
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