Restaurant Operations Manager

3 weeks ago


Boylston, Massachusetts, United States Dunkin' Full time

Company Overview

Dunkin' Donuts is a leading baked goods and coffee chain, serving over 3 million customers per day. We are a locally owned and operated franchise, with a fast-paced environment where you get to interact with loyal customers every day.

Salary

The estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications.

Job Description

As a Restaurant Operations Manager, you will be responsible for the overall operation of the restaurant according to Dunkin' Donuts standards. This includes developing a team of dedicated people delivering great guest experiences and profitable top line sales.

Responsibilities

  • Promote a team environment and foster respect among team members.
  • Hire, train, and develop the right people and plan staffing levels to meet guest and business needs.
  • Hold guests as highest priority and role model exceptional guest service.
  • Drive sales through effective execution of restaurant standards and marketing initiatives.
  • Delegate and lead processes to control labor costs, food costs, and cash.

Required Skills and Qualifications

Skills:

  • Clear verbal and written communication skills.
  • Math and financial management skills.
  • Restaurant, retail, or supervisory experience.

Qualifications:

  • At least 18 years of age.
  • High school diploma (or equivalent).

Benefits

We offer a competitive salary and benefits package, including opportunities for professional growth and development.

Others

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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