Customer Service Ambassador

4 days ago


Waukesha, Wisconsin, United States Monro Auto Service and Tire Centers Full time

Join the Monro Auto Service and Tire Centers team as a Customer Service Ambassador in an exciting opportunity to grow your career

About the Role

We are seeking a skilled and charismatic individual to fill the position of Guest Care Specialist. This full-time or part-time role is based on the needs of the business and offers an hourly salary of $16.00 to $19.00.

Key Responsibilities
  • Sales and Service: Provide exceptional guest service, engage with customers, and present services using the Monro selling process.
  • Communication: Effectively communicate products and services to guests, understand their needs, and address concerns.
  • Time Management: Manage time efficiently, handle multiple priorities, and collaborate with teammates.
Requirements
  • Education: High school diploma or equivalent required.
  • Licenses: Current valid driver's license and satisfactory Motor Vehicle Report (MVR) needed.
  • Skills: Strong verbal communication skills, problem-solving abilities, and basic sales skills.
Benefits
  • Incentives: Performance-based incentives for meeting goals.
  • Vacation Time: Paid vacation and holidays for full-time teammates.
  • Certifications: Reimbursement for ASE certifications and state inspection licenses.
  • Healthcare: Comprehensive healthcare, vision, and dental benefits for full-time teammates.

At Monro, we value our teammates and offer opportunities for growth through coursework, leadership development, and open opportunities. If you're looking for a dynamic work environment and a chance to advance your career, apply now



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