UX Design Specialist

4 weeks ago


New Port Richey, Florida, United States Mondo Full time
Role Overview:

The Mondo team is seeking a UX Design Specialist to join their Delivery Experience (DEX) UX design team.

This role involves crafting compelling and clear UX content for the client's shopping app and website, with a focus on enhancing customer delivery experiences.

This is a full-time, contract position expected to last through the end of 2024.


Day-to-Day Responsibilities:
Write clear, concise, and empathetic UX content for a global audience.
Use data-driven insights to iterate and refine content.
Lead content strategy for complex, high-profile initiatives.
Collaborate closely with UX designers, researchers, product managers, and engineers.
Apply best practices in localization and accessibility to UX writing.
Maintain and update content libraries and frameworks.

Must-Haves:
Experience: 5+ years of professional UX writing/content strategy experience, preferably in B2C eCommerce.

Skills:
Proficiency with Figma, strong portfolio showcasing UX writing.
Soft
Skills:
Strong collaboration, communication, and problem-solving skills.

Location:
Ability to work on-site in Bellevue, WA, at least 3 days a week.

Education:
Degree preferred but not required.

Nice to Haves:
Experience with large tech companies (e.g., Microsoft, eBay, Meta, Google).
Background in content strategy within the tech industry/eCommerce space.

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