Lead Release of Information Representative

1 week ago


Sellersville, Pennsylvania, United States Grand View Health Full time
Job Summary

The Lead Release of Information Representative is a key member of the Grand View Health team, responsible for overseeing the front office staff and workflow. This role requires strong leadership and organizational skills, as well as the ability to work closely with the Release of Information vendor to ensure timely processing of medical record requests.

Responsibilities
  • Supervise front office staff and workflow to ensure efficient processing of medical record requests.
  • Process requests for the release of information from the medical record, including patient walk-in requests, telephone requests, continuation of care requests, mail requests, search warrants, subpoenas, and in-house provider requests.
  • Work closely with the Release of Information vendor to ensure timely processing of all medical record requests.
  • Interact with Copy Service Representative to provide direction and continuity of workflow.
  • Check each request for properly executed authorization, signed by patient, and obtain inpatient authorization as needed in accordance with regulations governing the release of information and following Grand View Health policy.
  • Exercise judgment against disclosure of confidential information to unauthorized users.
  • Maintain a working knowledge of HIPAA regulatory guidelines regarding release of information and consult with HIPAA Compliance Officer.
  • Have a working knowledge of the electronic medical record (EMR) systems.
  • Safeguard patient confidentiality at all times in accordance with hospital policy.
  • Process discharges to predetermined procedure in order to provide coverage for responding to patient care chart requests.
Qualifications
  • High School Diploma/GED and over 3 years to 5 years Release of Information and/or HIPAA experience required.
  • HIPAA Privacy Certification, within 6 months of hire, preferred.
  • AHIMA Micro Credential Release of Information, within 6 months of hire, preferred.
Benefits
  • Competitive salary and comprehensive benefits package.
  • Medical, dental, and vision insurance available.
  • Wellness and gym discounts.
  • 403B.
  • On-site discounted childcare center.
  • Paid time off.
  • Sick time for full-time employees.
  • Tuition assistance.
  • Free life insurance for full-time employees.
  • Long-term disability for full-time employees.
  • Short-term disability.
  • Employee referral bonus.
  • Identity theft insurance.
  • Pet Insurance.
  • Flexible spending accounts.
  • Employee discount program.
  • Employee Assistance Program.
  • Free parking.


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