Appeals and Grievances Professional, Senior Advocate

6 days ago


El Dorado Hills, California, United States Blue Shield of California Full time

Your Role

At Blue Shield of California, our Appeals and Grievances team plays a crucial role in receiving, documenting, investigating, referring, and coordinating grievances, appeals, and complaints. As an Appeals and Grievances, Advanced Coordinator, you will report to the Appeals and Grievances Supervisor. In this position, you will be responsible for taking incoming telephone calls, reviewing, researching, and responding to incoming appeals and grievances within established compliance timeframes.



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