Patient Care Coordinator

4 weeks ago


Cerritos, California, United States Serene Health Services Full time

Job Summary:

At Serene Health Services, we are seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a key member of our care team, you will play a vital role in developing personalized care plans, coordinating medical treatment and support, and providing emotional support to our members.

Key Responsibilities:

  • Develop and implement individualized care plans to meet the unique needs of our members
  • Coordinate medical treatment and support, including arranging appointments and treatment plans
  • Provide emotional support and advocacy for our members, including responding to inquiries and concerns
  • Collaborate with interdisciplinary teams to locate medical and social resources
  • Advocate for members and consult with healthcare providers to ensure timely access to care

Requirements:

  • Minimum of 1 year experience in case management, member care, customer service, call center, or member care
  • MA certificate or Medical Terminology knowledge
  • Computer skills for documentation, email, and chat support
  • Strong proofreading skills and proficient speaking, reading, and typing abilities

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Reimbursement for the use of your vehicle for outreach visits

Equal Opportunity Employer:

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. We are committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.


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