Veterinary Receptionist

1 week ago


Williston, Vermont, United States Burlington Emergency & Veterinary Specialists Full time

Join a dynamic veterinary team at Burlington Emergency & Veterinary Specialists, the only specialty and 24/7 emergency animal hospital in Vermont.

About the Role:

  • $45,000 - $65,000 per year (dependent on experience)
  • A rewarding opportunity to provide exceptional patient care and client service as a Veterinary Receptionist.

Job Description:

We are seeking a compassionate and skilled individual to join our team as a Veterinary Receptionist. In this role, you will be responsible for providing excellent client service, answering telephone calls, preparing patient files, and handling medical records entries accurately. You will also educate clients on basic animal care questions and routine procedures, and admit patients while ensuring accurate payment transactions.

Responsibilities:

  • Provide exceptional client service and answer telephone calls efficiently and professionally.
  • Prepare patient files and handle medical records entries accurately.
  • Admit patients and ensure accurate payment transactions.
  • Educate clients on basic animal care questions and routine procedures.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience working as a veterinary receptionist or CSR preferred but not required.
  • Significant experience with basic office functions in a busy office environment.
  • Must be a team player and have compassion for pets and their people.

Benefits:

  • Competitive salary range: $45,000 - $65,000 per year (dependent on experience).
  • Generous paid time off to help you achieve your balance.
  • Employee Ruff-erral Program.
  • Company-paid life insurance, AD&D, and short-term disability.
  • Accident and critical illness insurance.
  • Bonding leave enhanced maternity benefit.
  • Flexible Spending Account (FSA) and Health Saving Account (HSA).
  • Continuing education yearly allowance for skills development.
  • Certification fees reimbursement (eligible employees only).
  • Commuter benefits, uniform allowance, and Employee Assistance Program (EAP).
  • Free monthly wellness meetings focused on reducing stress and anxiety.
  • Free quarterly financial wellness classes.
  • Pet Care discounts on veterinary services and products.
  • Pet Diagnostics discounts on reference lab testing.
  • Pet Food discounts on Purina pet foods.

About Us:

Burlington Emergency & Veterinary Specialists is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams.