Business Operations Manager

7 days ago


Tulsa, Oklahoma, United States Jackson Hewitt - 1558 Full time

At Jackson Hewitt, we are passionate about delivering exceptional tax services to our clients. As a Business Operations Manager, you will play a critical role in driving the success of our stores by overseeing the day-to-day operations, ensuring excellent customer service, and fostering a positive work environment.

About Us

Jackson Hewitt is a leading provider of tax preparation and accounting services. Our team of experts is dedicated to helping individuals and businesses navigate the complexities of taxation with integrity, quality, and consistency. We value our employees and offer opportunities for growth and development in a dynamic and supportive work environment.

Job Summary

We are seeking an experienced Business Operations Manager to join our team. The successful candidate will be responsible for managing the daily operations of one or more stores, supervising staff members, and promoting exceptional customer service. This is a unique opportunity to join a respected industry leader and contribute to our mission of working hard for the hardest-working Americans.

Responsibilities
  • Supervise and train staff members to ensure excellent customer service and adherence to company policies
  • Monitor sales performance, productivity, and quality standards to identify areas for improvement
  • Develop and implement strategies to drive business growth, increase customer satisfaction, and improve operational efficiency
  • Manage inventory, maintain accurate records, and ensure compliance with regulatory requirements
  • Foster a positive work environment by promoting teamwork, open communication, and employee engagement
Requirements
  • Bachelor's degree in Business Administration, Management, or related field
  • Minimum 1 year of experience in retail management or a related field
  • Proven track record of success in driving business growth, improving customer satisfaction, and increasing revenue
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
What We Offer
  • Competitive salary: $45,000 per year
  • Benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

The estimated salary for this position is $45,000 per year, based on industry standards and location. We offer a comprehensive benefits package, opportunities for professional growth, and a dynamic work environment. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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