IT Application Development Manager

4 weeks ago

Augusta, Maine, United States Ryder Full time
Job Summary

The IT Application Development Manager is responsible for leading a team of technical professionals who provide application support and development for Custom Integration Solutions, GeoTab APIs, and the Electric Vehicle program.

This role oversees Scrum teams responsible for the development and support of applications in these portfolios, managing a team with skills in various technologies including .NET, Azure, API development, SQL, GeoTab platform, Appian, SharePoint, AS400, and other technologies.

The Manager is accountable for working collaboratively with Product Owners to fulfill the overall vision of products, managing customer expectations, and ensuring process adherence that results in timely response to user requests for operational or technology improvements.

This position may be called on to provide project management for single or multiple projects and/or manage vendor relationships with third-party service providers.

Key Responsibilities
  • Provides operational leadership, guidance, and financial oversight for the IT Application Development team.
  • Provides technical leadership, sets technical priorities, and removes obstacles for developers.
  • Collaborates with other IT teams to deliver innovative solutions.
  • Interacts with business management and end-users, establishing relationships with key individuals.
  • Oversees system applications in an assigned area to ensure security compliance and optimum performance.
  • Ensures the success of new development efforts, enhancements, and efficiency of existing system applications.
  • Participates in solution design, including integration efforts, and collaborates with the Solution Architect.
  • Works closely with Product Owners and the team on Sprint activities, providing recommendations on refining or splitting user stories.
  • Ensures all development projects are within scope, budget, objectives, schedules, and resources for the respective group.
  • Achieves accuracy, quality, timeliness, and user satisfaction by managing the prescribed software development life cycle.
  • Works with management on strategic planning, identifying new systems applications projects, and establishing priorities.
  • Responsible for the establishment and support of the applications development environment, including methodology, standards, tools, performance criteria, and design principles.
  • Enhances operating efficiencies and metrics, improves customer satisfaction, and improves financial performance.
  • Coaches and counsels employees on performance, sets performance standards, recommends pay actions, and is responsible for other HR actions.
Requirements
  • Bachelor's degree in Computer Science, Business Management, Engineering, or a related field.
  • Master's degree in MBA is a plus.
  • Seven (7) years or more experience in Application Development and IT Project Management.
  • Possesses strong leadership and mentoring skills with the ability to lead, train, and develop a self-directed workforce.
  • Superior interpersonal skills, including excellent written and verbal communication skills.
  • Ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
  • Effectively and clearly communicates to the end-user community, tailoring the communication style/method to the specific need.
  • Strong analytical/technical and problem-solving/troubleshooting skills.
  • Demonstrated successfully implementing change/improvements.
  • Strong sense of personal accountability and a proven track record of achieving desired results.
  • Ability to create and maintain professional relationships within all levels of the organization.
  • Flexibility to operate and self-driven to excel in a fast-paced environment.
  • Works well under pressure, successfully meets schedules, works independently while interacting with personnel from differing groups and management levels.
  • Capable of multi-tasking, highly organized with strong time management skills.
  • Demonstrated commitment to quality execution and customer service as evidenced by previous experience and performance track record.
  • Builds consensus, identifies group conflict, facilitates resolution, and successfully performs in a collaborative environment.
  • Defines new operational models and procedures and works with metrics.
  • Works with reporting systems to pull data for analysis and decision-making.
  • Detail-oriented with excellent follow-up practices.
Knowledge and Skills
  • Knowledge of full software development life cycle; expert level.
  • Extensive technical and professional knowledge; expert level.
  • In-depth knowledge of Agile/SCRUM framework and working experience in the traditional SCRUM ceremonies.
  • Extensive experience in developing applications with several technologies including .Net, SOA architecture, SOAP/REST, SQL Server, Responsive UI frameworks.
  • Extensive experience in web application development and support.
  • Exposure to cloud technologies such as AWS or Azure.
  • Awareness of programming standards and protocols; intermediate level.
  • Excellent knowledge of program coding techniques, file access methods, testing techniques, and documentation methods; advanced level.
  • Knowledge of architecture and infrastructure required to support Mainframe applications; intermediate level.

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