Color Bar Manager, Salon Professional

5 days ago

Coconut Creek, Florida, United States Madison Reed Hair Color Bar Full time
About Our Team
We are a dynamic team at Madison Reed Hair Color Bar, and we're looking for a skilled Shift Lead to join us

Compensation
The estimated salary for this role is $1,500 sign on bonus included* + $54,000 - $60,000 per year, depending on experience. This figure is based on national averages for similar positions in the US.

About the Job
As a Shift Lead, you will be responsible for ensuring excellent guest experiences from arrival to departure, working through the appointment schedule, communicating with guests, and ensuring the quality of every service by the team. You will follow the roadmap of success for your Hair Color Bar, supporting the Manager's initiatives within operational best practices and guidelines, working with your team to solicit diverse perspectives, innovate business growth through positive community relationships, and promote products, services, and values of Madison Reed.

Duties and Responsibilities
  • Demonstrate and continue to develop leadership skills to provide a top-tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage, and Responsibility.
  • Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
  • Support all aspects of the business as needed, including but not limited to: front-of-house and back-of-house operations, adhering to all company standard operating procedures, and assisting guests with retail orders.
  • Provide consultations & all services offered on the menu (including shampooing and conditioning, styling such as blow drying, flat ironing, and curling, etc., and all chemical services).
  • Ability to step in as the manager-on-duty to foster a positive and collaborative approach, valuing team members' ideas and insights through continuous coaching and feedback.
  • Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
  • Ensure Hair Color Bar meets company standards as it relates to merchandising, inventory, company asset security.
  • Demonstrate mastery of all Madison Reed systems, policies, processes, and procedures.
  • Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities.
  • Grow within Madison Reed by participating in ongoing training and staying up-to-date on MR products and service offerings.
  • Support recruiting, interviewing, onboarding, performance management, coaching, talent development, and training of team members as needed by the Manager.

Requirements and Qualifications
  • Active cosmetology license in the state in which you are applying.
  • 1+ year of experience as a colorist behind the chair within a salon environment.
  • 1+ year of leadership experience in a customer-facing environment.
  • Effective communication, strong problem-solving, and people skills, in a fast-paced retail or salon environment.
  • Comfortable operating point-of-sale systems.
  • Fluency in English.

Benefits
  • Medical, Dental, Vision & FSA (FT only)
  • Employee Assistance Program (FT and PT)
  • Pre-tax Commuter (Parking & Transit) Basic (FT Only)
  • Life AD&D (FT & PT)
  • Short & Long-term Disability (FT & PT)
  • Accident Insurance (FT only)
  • Critical Illness Hospital (FT Only)
  • Indemnity Paid (FT Only)
  • Parental Leave* (FT Only - Dependent on Tenure and Position)
  • Team Member Discount: Working Advantage (FT Only)
  • Pet Insurance (FT & PT)
  • One Medical Membership (FT & PT)
  • The College Tuition Benefit(FT & PT)
  • KinderCare Discount (FT & PT)
  • 401k Plans (FT & PT)
  • Paid Vacation Time (FT Only)
  • Paid Holidays (FT & PT)

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