Lead Supervisor

2 days ago


Chandler, Arizona, United States Tapestry Full time
Job Title: Lead Supervisor

As a Lead Supervisor at Coach, you will play a vital role in driving sales and operational excellence in our stores. You will be responsible for leading a team of sales associates and ensuring that they provide exceptional customer service and sales experiences.

Key Responsibilities:
  • Lead and motivate a team of sales associates to achieve sales and operational goals
  • Provide coaching and development opportunities to team members to improve their sales and customer service skills
  • Ensure that all sales and operational processes are followed and that the store is maintained to a high standard
  • Work closely with the Store Manager and Assistant Store Manager to achieve business objectives and implement store strategies
  • Manage and resolve customer complaints and issues in a professional and timely manner
Requirements:
  • 1-3 years of retail experience, preferably in a luxury retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong leadership and coaching skills
  • Ability to work a flexible schedule, including evenings and weekends
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounts on Coach products and services


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