Customer Experience Specialist

6 days ago


Argyle, Texas, United States Tri Pointe Homes Holdings, Inc. Full time

We are seeking a skilled Customer Experience Specialist to join our team at Tri Pointe Homes Holdings, Inc.

About the Job

This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience.

The successful candidate will be responsible for delivering exceptional customer experiences to homeowners while ensuring timely and professional issue resolution.

Key Responsibilities
  • Respond to homeowner issues in a prompt and courteous manner.
  • Perform thorough assessments of service requests and communicate effectively with homeowners and trade partners.
  • Build strong relationships with homeowners and trade partners through regular follow-up communications.
  • Participate in quality control inspections and homeowner orientation to ensure a seamless home-buying experience.

Requirements:

  • High School diploma or equivalent required.
  • A minimum of 3 months of experience in home construction, including customer care or repair.
  • A valid Driver's License is essential.


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