Shift Supervisor

2 weeks ago


Oklahoma City, Oklahoma, United States Nashbird Full time
Job Overview

Nashbird is a fast-paced, customer-centric restaurant and bar with multiple locations in the Oklahoma City area. We're seeking a highly motivated and experienced Shift Leader to oversee daily operations and lead our team to deliver exceptional customer service.

Key Responsibilities
  • Team Leadership: Provide guidance and feedback to team members during shifts, ensuring a positive and productive work environment.
  • Cash Handling and Inventory Management: Balance and maintain cash drawers, inspect equipment, and communicate maintenance needs to management.
  • Customer Service and Conflict Resolution: Address customer complaints, resolve conflicts between team members, and foster a positive work environment.
  • Staffing and Training: Handle last-minute absences, train and coach new employees, and ensure adequate staffing during shifts.
  • Health and Safety: Ensure compliance with industry regulations and maintain a safe working environment.
Requirements
  • Leadership Experience: Proven experience as a Shift Leader or relevant managerial role in the food service industry.
  • Industry Knowledge: Familiarity with industry regulations, health and safety standards, and best practices in customer service.
  • Communication and Problem-Solving Skills: Strong ability to communicate effectively, make decisions quickly, and resolve conflicts in a professional manner.
  • Physical Demands: Ability to stand for long periods and work in a fast-paced environment.
  • Education and Certification: High school diploma preferred, and ability to obtain an ABLE liquor server license.

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