Senior Licensing Operations Manager

5 days ago


San Luis Obispo, California, United States Department of Alcoholic Beverage Control Full time

About Us

The Department of Alcoholic Beverage Control (ABC) is a state agency dedicated to regulating the alcohol industry in California. We are committed to providing excellent service to the public, enforcing laws and regulations related to alcoholic beverages, and promoting responsible consumption.

Job Summary

We are seeking a highly skilled Senior Licensing Operations Manager to join our team. This role will be responsible for overseeing the licensing operations for multiple districts within the ABC. The ideal candidate will have experience in licensing, customer service, and staff management.

Responsibilities

  • Manage a team of licensing representatives to ensure timely and accurate processing of license applications.
  • Develop and implement procedures to improve efficiency and reduce errors in licensing operations.
  • Provide training and guidance to staff on licensing policies and procedures.
  • Collaborate with other departments to ensure compliance with regulatory requirements.

Requirements

  • Bachelor's degree in business administration, public administration, or a related field.
  • 5+ years of experience in licensing, customer service, or staff management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Salary

$83,000 - $117,000 per year, depending on experience.

Benefits

  • Comprehensive health insurance.
  • Dental and vision insurance.
  • Retirement plan.
  • Generous paid time off.

How to Apply

Interested candidates should submit their application through the CalCareers website. Please include a cover letter, resume, and unofficial transcripts (if applicable). Only the required documents listed in the job announcement will be reviewed when screening candidates.



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