Customer Service Representative

4 weeks ago


Milan, Michigan, United States The Kroger Company Full time

The Kroger Company is a leading retailer that offers a wide range of products to its customers. As a customer-focused organization, we strive to provide an exceptional shopping experience for our customers.

Job Description:

As a Customer Service Representative at The Kroger Company, you will be responsible for providing excellent customer service to our customers. This includes effectively communicating with customers, responding to their questions and requests in a timely manner, and ensuring that they have a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service to all customers, responding to their questions and requests in a timely and professional manner.
  • Operate equipment according to company guidelines to ensure efficient and safe operation.
  • Follow basic product handling procedures to ensure the quality and integrity of our products.
  • Assist with product production, packaging, presentation, and replenishment to ensure that our products are always available to our customers.
  • Ensure the in-stock position of available product to prevent stockouts and maintain a high level of customer satisfaction.

Salary and Benefits:

The estimated salary for this position is $35,000 per year, plus benefits including health insurance, 401(k) matching, and paid time off. We also offer opportunities for advancement and career growth within the company.

Why Join Our Team:

As a Customer Service Representative at The Kroger Company, you will have the opportunity to work with a dynamic and customer-focused team that is dedicated to providing exceptional service to our customers. You will also have the opportunity to develop your skills and knowledge in customer service, sales, and operations.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Ability to work in a fast-paced environment and provide exceptional customer service to all customers.
  • Ability to lift up to 50 pounds and stand for long periods of time.

Working Hours:

This is a full-time position that requires working a variety of shifts, including mornings, afternoons, evenings, and weekends. You must be available to work a minimum of 30 hours per week and be willing to work flexible hours as needed.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position. Please submit your application, including your resume and a cover letter, to our online application system.



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