Retail Area Supervisor
1 week ago
The Retail Area Supervisor plays a vital role in maintaining the overall performance of our stores. As a member of the Store Leadership team, you will be responsible for supervising specific areas of the store and ensuring seamless operations when acting as the Manager on Duty.
Maintaining Safe & Secure Environments- You will ensure a safe and secure shopping environment for customers by maintaining high awareness on the sales floor and promptly correcting or reporting any unsafe conditions or practices to Store Leadership.
- Avoid accidents by removing clutter and ensuring clear egress to emergency exits.
Treat all customers, associates, and leaders with respect, courtesy, friendliness, and professionalism at all times. Recognize associates using Company recognition programs.
Personal and Store Brand- Represent and support the Company brand at all times.
- Maintain a professional appearance, adhering to the Company Dress Code, and ensure all associates follow this policy.
Ensure recovery, sizing, and markdowns are completed according to Company standards through teaching, assigning tasks, and following up per best practice. Process all merchandise with urgency, receive merchandise trucks when needed, and maintain cleanliness and organization of all Stockrooms.
Loss PreventionUnderstand and comply with the Loss Prevention Awareness Program. Maintain a Customer service presence on the sales floor, engage customers and associates, and demonstrate integrity and honesty in all interactions. Safeguard confidential information, cash, and credit card information, and merchandise.
Fitting Rooms and Administrative Duties- Maintain and clean Fitting Rooms, and ensure all garment tags are audited and accounted for according to Company policy.
- Perform administrative duties as assigned by the Store Manager, including Cash pulls, bank deposits, payroll administration, and other tasks.
- Demonstrate strong work processes, business acumen, planning, talent development, collaboration, leadership, communication, and accountability.
- Prior customer service and supervisory experience preferred.
- Familiarity with point-of-sale equipment and applications.
This position offers an estimated annual salary range of $65,000 - $85,000 based on location, experience, and performance. Ross is committed to equal employment opportunities and complies with all applicable laws prohibiting discrimination based on various protected categories.
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