Retail Operations Manager

7 days ago


Excelsior, Minnesota, United States Holiday Station Stores - Workday Full time

Join Holiday Station Stores - Workday as a highly skilled Retail Operations Manager, where you will play a crucial role in ensuring the seamless execution of daily store operations.

About the Role

We are seeking an exceptional individual to oversee the day-to-day activities of our store, focusing on delivering exceptional customer experiences, maintaining store appearance, and driving sales growth.

This is a challenging yet rewarding position that requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Customer Satisfaction: Provide excellent customer service by greeting customers, responding to inquiries, and resolving issues in a timely and professional manner.
  • Facility Condition: Maintain the overall appearance of the store, including cleanliness, organization, and maintenance of equipment.
  • Maintenance: Perform routine maintenance tasks, such as cleaning, inventory management, and minor repairs.
  • Sales Growth: Analyze sales data, identify trends, and implement strategies to drive sales growth and increase customer engagement.
Requirements

To be successful in this role, you must have:

  • Strong Leadership Skills: Ability to motivate and guide team members to achieve sales targets and deliver exceptional customer experiences.
  • Attention to Detail: Maintain accurate records, manage inventory, and perform routine maintenance tasks with precision.
  • Excellent Communication Skills: Effectively communicate with customers, colleagues, and management to resolve issues and drive sales growth.
  • Basic Business Acumen: Understanding of financial principles, marketing strategies, and sales techniques.
Work Environment

The ideal candidate will thrive in a fast-paced retail environment, working independently and collaboratively as part of a dynamic team. This role requires flexibility, adaptability, and a willingness to learn and grow with the company.



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