Medical Office Coordinator

11 hours ago


Marietta, Georgia, United States American Family Care East Cobb Full time

{"Job Title": "Medical Receptionist", "Job Summary": "As a Medical Receptionist at American Family Care East Cobb, you will be responsible for accurately checking patients in and out, verifying insurance, collecting payments, and maintaining patient records and accounts. You will also be responsible for maintaining patient flow, providing positive patient relations, and responding promptly to customer needs.", "Responsibilities": ["Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents", "Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards", "Register patients, update patient records, verify insurance accurately and timely, and check patients out", "Determine, collect, and process patient payments and address collection and billing issues", "Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests", "Balance daily patient charges (cash, check, credit cards) against system reports", "Complete closing procedures by preparing closing documentation and submitting required reports", "Complete cash control procedures and secure financial assets", "Maintain complete and accurate documentation", "Other duties and responsibilities as assigned"], "Qualifications": "High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.", "Company Overview": "American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.", "Benefits": "Great small business work environment, Flexible scheduling, Paid time off, health insurance, dental insurance, retirement benefit, and more"}



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