Operations Manager for Assisted Living Community

7 days ago

Garner, North Carolina, United States Victorian Senior Care Full time

Overview

Victorian Senior Care seeks a highly skilled and detail-oriented Office Manager to provide exceptional administrative support to our Assisted Living Community. This is a challenging and rewarding role that requires strong organizational skills, excellent communication abilities, and the ability to work independently in a fast-paced environment.

Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.

About the Job

  • This position will serve as the primary point of contact for internal and external communication, handling all incoming telephone calls, responding to inquiries, and delivering accurate messages to staff members.
  • The successful candidate will also be responsible for managing business office accounts receivable and payables, including creating and mailing invoices, processing payments, and maintaining accurate financial records.
  • Additionally, this role will involve human resources responsibilities, such as posting job openings, fielding applicants, and carrying out the hiring process through ICIMS.
  • The ideal candidate will possess excellent computer skills, with proficiency in Microsoft Office and Excel, as well as a good understanding of accounting principles and practices.
  • Other key duties include maintaining accurate attendance sheets, distributing mail to residents and staff, and ensuring compliance with HIPAA regulations.
  • In addition to these responsibilities, the Office Manager will act as the Administrator's backup in their absence, overseeing the daily operations of the community and ensuring that quality care and state regulations are maintained.

Qualifications

  • Bachelor's degree preferred, but high school diploma or equivalent required.
  • Minimum 8 years of driving experience, valid NC driver's license, and a clear SBI and DMV record.
  • Excellent written and verbal communication skills, with the ability to read, write, and follow directions.
  • Ability to lift, push, or pull minimum of 50 pounds, bend, stoop, squat, and reach overhead as needed.
  • Good financial understanding, including accounts receivables/payables, balancing checkbooks, and payroll processing.
  • Proven customer service skills and experience, with a focus on providing exceptional support to residents, families, and staff.
  • Knowledge of NC DHSR Adult Care Home Rules and Regulations, with a willingness to learn and adapt to new policies and procedures.

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