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Client Development Representative

1 month ago

Dallas, Texas, United States Rad & Associates PLLC Full time
Job Summary

We are seeking a highly skilled Client Development/Switchboard Operator to join our team at Rad & Associates PLLC. As a key member of our team, you will be responsible for answering all incoming calls, providing exceptional customer service, and directing calls to the appropriate persons and places.

Key Responsibilities
  • Answering incoming phone calls and responding to customer inquiries
  • Transferring calls to the correct departments or personnel
  • Verifying information over the phone and updating documentation as needed
  • Maintaining accurate records of important calls and interactions
  • Providing excellent customer service and resolving issues in a timely and professional manner
Requirements
  • Excellent customer service skills and a positive attitude
  • Strong organizational and communication skills
  • Familiarity with automated phone systems is a plus
  • Bilingual skills in Spanish are a plus
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment