Financial Services Representative

7 days ago


Midland, Michigan, United States Members First Credit Union Full time

Are you passionate about helping members achieve financial wellness? Members First Credit Union seeks a dynamic Financial Services Representative to travel to various branches in Mid-Michigan. This role involves assisting members with their financial needs, providing excellent customer service, and promoting credit union products and services.

Company Overview

We strive to create an atmosphere of belonging and empowerment at Members First Credit Union. Our mission is to encourage a better tomorrow by being trustworthy, caring, and enthusiastic in our approach. As a key member of our team, you will be responsible for delivering on this mission and living out our core values in every interaction with members.

Job Description

The primary purpose of this position is to assist members in achieving their financial goals. You will work at various credit union branches within the designated service area, adapting to the specific needs and dynamics of each location. Your responsibilities will include:

  • Receiving and processing member transactions, including cash and check processes, deposits, transfers, and loan payments
  • Assisting members with account maintenance and changes
  • Cross-selling and increasing member share of wallet
  • Maintaining accurate transaction records and following through with member requests

You will also have opportunities to engage in community activities and develop your skills through education functions and community difference projects.

Salary and Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Required Skills and Qualifications

To succeed in this role, you must possess strong communication and interpersonal skills, as well as the ability to adapt to changing situations. You should have a minimum high school diploma or equivalent and experience operating a personal computer. Familiarity with credit union systems and procedures is a plus.

About Us

Members First Credit Union is a leading financial institution serving the Mid-Michigan region. We are committed to empowering individuals and communities to achieve their financial goals and build a better tomorrow. Join us in making a positive impact on the lives of our members



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