Technical Support Specialist

5 days ago


Pharr, Texas, United States City of Pharr Full time

Explore a dynamic opportunity as a Full-Time Helpdesk Specialist with the City of Pharr in Pharr, TX. This onsite position offers a competitive pay of $24,100 and a chance to solve problems and innovate daily.

You will serve as the first point of contact for end-users and customers in need of technical assistance via phone or email, answering support calls and utilizing management tools to resolve issues remotely.

Familiarity with call center environments, computer systems, and work order tracking systems is essential for success in this pivotal role. A strong foundation in technical computer, network, or software support is preferred.

To thrive in this fast-paced environment, you must possess strong problem-solving skills, paired with effective communication and multitasking abilities. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base.

We offer great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement, providing a comprehensive compensation package that supports your growth within our thriving organization.



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