Night Audit Specialist

5 days ago


Glendale, Arizona, United States Hampton Inn & Suites Full time

Salary: $18.00 per hour, based on experience.

About the Role:

We are seeking a detail-oriented and customer-focused Night Audit Specialist to join our team at Glendale Hampton Inn & Suites. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records by performing nightly audits, balancing cash and credit operations, and preparing reports for management.

Responsibilities:

  • Daily audit and balance front desk, rooms, and food and beverage cash and credit operations to ensure accuracy of financial and accounting records.
  • Greet and interact with guests in a warm, friendly, and professional manner, providing exceptional customer service to meet and exceed guest expectations.
  • Promptly handle guest service requests and complaints, working in cooperation with other departments to ensure a positive guest experience.
  • Use computer systems to make reservations, check-in and check-out guests, process payments, and perform various administrative tasks.
  • Ensure guest and property safety by knowing all safety, security, and emergency procedures.

Requirements:

  • Minimum 1 year of hotel night audit experience.
  • Strong understanding of general accounting practices and ability to compile facts and figures.
  • Excellent oral and written communication and interpersonal skills.
  • Motivated to maintain an excellent customer service reputation.
  • Strong attention to detail, organization, and follow-up abilities.

Benefits:

  • Paid Sick Time
  • Paid time off and anniversary day off with pay
  • Paid volunteer hours (Earn money for community service)
  • Flexible schedules
  • Worldwide hotel stays starting at $49 per night (rate based on availability and property brand)
  • Free night stays at NCG Hospitality hotels
  • Dedicated training and development with opportunities for growth
  • Health, Dental, and Vision plans
  • Virtual telehealth services
  • Team Member Assistance Program with mental health resources
  • Catch Of The Day Program (Earn money for helping other team members and guests)

About Us:

NCG Hospitality is a leader in the ownership, development, and operations of premier hospitality properties. With over 45 years of experience, we have evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states, including Hilton and Marriott hotels, restaurants, and a conference center.



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