Airport Damage Process Manager

7 days ago


Dallas, Texas, United States Hertz Full time

Job Overview:

We are seeking a skilled and detail-oriented Airport Damage Process Manager to oversee damage processes in Airport and Off-Airport Operations. The successful candidate will report to the Senior Damage Resource Managers and provide oversight for all damage processes.

About You:

  • 3+ years of experience in management, damage processing, or rental car operations
  • Bachelor's Degree preferred
  • Moderate proficiency in Microsoft Suite

Key Responsibilities:

  1. Drive Vehicle Incident Report Quality: Provide training and reporting to ensure timely, efficient, and accurate damage logging, tracking, and collections
  2. Monitor Damage Process and Audit: Ensure compliance with service level agreements and standard work processes
  3. Support Business Focus on Properly Identifying, Attributing, Repairing, and Recovering Body Damage: Deliver training on best practices and implement audit standard work processes
  4. Work to Increase Body Shop Availability and Vendor Network: Manage vendor relations, connect with new shops, follow up with current vending, and track work-in-progress metrics across repairs

Benefits:

  • Up to 40% off any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching

About Hertz:

Hertz is one of the largest worldwide airport general use vehicle rental companies, operating the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.



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