Restaurant Operations Manager

3 weeks ago


KailuaKona, Hawaii, United States McDonald's Full time
Restaurant Operations Manager

As a Restaurant Operations Manager at McDonald's, you will be responsible for leading the experience, planning for success, being in the know, taking action first, and inspiring and empowering your team to deliver exceptional results.

Key Responsibilities:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work

• Plan for success: Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring and Onboarding, Staffing, Performance Management, Train, coach and motivate

• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs

• Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence

• Inspire and Empower: Maintain high level of standard for guest and employee safety

Requirements:

• HSD or GED preferred;
• Passion for helping and serving others (customers and fellow team members);
• 1+ years' experience leading, motivating and/or developing others OR US Military Service;
• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

We are an equal opportunity employer and value diversity at our company.

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