AV Installation Team Lead

1 day ago


Austin, Texas, United States EOS Full time
Job Overview

EOS IT Solutions, a global leader in Collaboration and Business IT Support services, seeks a highly skilled AV Installation Team Lead to join our team. This is an exciting opportunity to work with some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

About the Role

We are looking for a seasoned professional to lead a team of AV Technicians on installation projects. As a key member of our EOS team, you will provide AV solutions and services on site, interfacing with clients in line with their requirements and service level agreements.

Key Responsibilities
  • Lead the installation and de-installation of AV/Telepresence products
  • Configure endpoints and infrastructure
  • Conduct room audits to ensure technology operates at optimal levels
  • Perform preventative maintenance to guarantee equipment and rooms are ready for use
  • Identify defective/failed equipment and provide solutions
  • Complete post-installation assessments
  • Conduct on-site user acceptance testing
  • Install software upgrades
  • Act as a point of escalation for technical issues and provide solutions for ongoing faults
  • Communicate with management throughout the day regarding assignments
  • Project reporting and updating
  • Document hardware failures and manage Break/Fix and RMA requests as needed
  • Supervise, instruct, and assist with rack building processes
Essential Criteria
  • A minimum of 2 years of experience leading teams of AV Technicians or Engineers
  • Experience terminating, configuring, and programming AV equipment, including Extron, Cisco, Crestron, and/or AMX
  • Ability to read and understand plans to ensure accurate installation and additional configuration as required
  • Similar experience working on AV/VC integrations
  • Able to work under pressure, exhibiting a strong sense of urgency, agility, and professionalism
  • Familiarity with fast-paced environments and ability to manage multiple priorities
  • Critical thinking and problem-solving skills
  • Ability to communicate effectively and engage in technical development
  • Willngness to travel globally when required

The estimated salary for this position is $90,000 - $110,000 per annum, depending on location and experience. Benefits include comprehensive health insurance, retirement plan, and opportunities for professional growth and development within a dynamic and inclusive work environment.



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