Customer Service Representative

7 days ago


Smyrna, Tennessee, United States Corporate Flight Management Full time
About Us

Come and be a part of our dynamic team at Corporate Flight Management We are a leading provider of flight management services, and we are committed to delivering exceptional customer experiences. As a Reservations Agent, you will have the opportunity to work with a diverse range of customers, from individuals to corporations, and provide them with personalized and efficient service.

Job Description

As a Reservations Agent, your primary responsibility will be to handle incoming bookings and service inquiries for airline reservations. This will involve providing complete and accurate air itineraries, assisting customers with travel needs, and solving customer-related issues and requests. You will also be responsible for reading, understanding, and applying contract bulk rules and restrictions, as well as ensuring timely and efficient resolution of customer issues.

Requirements
  • Minimum 18 years of age
  • Prior customer service experience preferred but not required
  • Authorized to work in the United States and able to travel in and out of the country
  • Valid driver's license and good driving record
  • Excellent communication skills, both written and verbal
What We Offer
  • Estimated Salary: $22,000 - $28,000 per annum, based on performance
  • Paid sick leave and vacation hours
  • Non-revenue/space available (NRSA) travel privileges after completing six active months of service
  • Opportunity to participate in our 401(k) savings plan with up to 6% company match


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