Sales and Customer Service Representative
2 weeks ago
We are seeking a highly skilled Sales and Customer Service Representative to join our team at TeleSearch Staffing Solutions. This is an excellent opportunity for individuals looking to leverage their sales and customer service experience in a dynamic environment.
About the Role:
The successful candidate will be responsible for assisting outside staff in preparing quotes and checking stock, fielding phone inquiries to quote current and potential future jobs, working with Traffic Manager fielding inventory and shipping questions, coordinating moulding and millwork orders with Mill Manager, and providing exceptional customer service.
Responsibilities:
- Prepare quotes and check stock levels in support of outside sales staff.
- Field phone inquiries from customers regarding current and potential future jobs.
- Coordinate with Traffic Manager to resolve inventory and shipping-related issues.
- Collaborate with Mill Manager to enter moulding and millwork orders efficiently.
- Provide top-notch customer service, responding to customer inquiries and resolving issues promptly.
- Take customer orders and process them accurately and efficiently.
- Maintain a strong understanding of company policies, procedures, and products.
Requirements:
To succeed in this role, you should possess:
- A High School Diploma or equivalent.
- Prior experience in sales and customer service roles.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Strong organizational, communication, and analytical skills.
- Ability to work independently and collaboratively as part of a team.
- Detailed-oriented mindset.
- Capacity to multitask and prioritize workload effectively.
Salary Range:
$45,000 - $60,000 per annum, depending on experience.
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