Leadership Development Manager

1 week ago


Saint Charles, Missouri, United States Waterway Carwash Full time

Company Overview

Waterway Carwash is a renowned leader in the car wash industry, offering a unique opportunity to learn business and people management skills through its structured training program.

Salary

The estimated annual salary for this position is $62,167 (year three) based on 45 hours of work per week, with opportunities for growth and advancement.

Job Description

This exciting role involves leading a team in providing excellent customer service while managing daily store operations in a fast-paced outdoor environment.

Responsibilities:

  • Customer Service: Provide outstanding customer service by greeting customers enthusiastically, identifying their needs, and selling car wash services, memberships, and other services.
  • Manage Daily Operations: Coordinate daily store production, ensure store opening and closing procedures are followed, and maintain high service standards.
  • Lead, Manage, and Supervise Employees: Provide daily direction and coaching to employees, create and maintain a positive work environment, and develop employees through effective orientation, training, and feedback.

Required Skills and Qualifications:

  • Supervisory or Management Experience: At least 2 years of experience in retail or hospitality settings, preferably with supervisory or management roles.
  • Professional Sales: B2B or B2C sales experience, or military leadership.
  • Education: An associate's degree or above, or a current college senior.

Benefits:

  • Paid Time Off (PTO): Up to 12 days earned in the first year.
  • Medical Benefits: Health, dental, and vision insurance coverage starts within 60 days.
  • College Tuition Assistance Program: Up to $4,000 in tuition expenses covered.
  • Referral Bonus Program: A generous referral bonus program.

Physical Requirements:

  • Environmental Factors: Work outdoors year-round, exposed to temperature variations, wet weather, humidity, and brief exposure to car wash tunnel noise.
  • Physical Demands: Periods of extended standing, bending, lifting up to 50 pounds, driving vehicles, reaching above and below shoulder level.

EEO Statement: Waterway is an equal opportunity employer and does not discriminate against applicants based on race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship, or immigration status.



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