Senior Voice Engineer

18 hours ago


Dallas, Texas, United States Insight Global Full time
Job Title: Senior Voice Engineer - Microsoft Teams

We are seeking a highly skilled Senior Voice Engineer to join our team in New York. As a Senior Voice Engineer, you will be responsible for designing, deploying, and supporting voice platforms, including Microsoft Teams.

Key Responsibilities:
  • Provisioning, troubleshooting, and configuration of Microsoft Teams
  • Managing business, technology, or risk-driven programs and projects across voice products
  • Designing deployment models, standards, upgrade procedures, and monitoring procedures for voice platforms
  • Products knowledge including Carrier products, IP-PBX, Cloud-PBX, Voicemail, SBC
Requirements:
  • 5+ years of professional experience with Core Voice Engineering and Telephony
  • Experience in design, deployment, and support of voice platforms
  • Experience with MS Teams Meetings, and MS Teams Phone as well as MS Admin Portal for configuration
  • Experience with Cloud Telephony PBX (Zoom/Teams)
  • Experience with Cloud Migration
  • SIP, SBC, AWS Experience with Cloud Telephony PBX (Zoom/Teams)
  • Experience on various enterprise voice products such as Asterisk IP-PBX, Audio Conferencing bridges
  • Understanding of Voice Integration APIs
  • Thorough understanding of the voice communication concepts and protocols
  • SIP, SDP, TDM/PSTN Experience on Telecom Carriers management
Preferred Qualifications:
  • Enterprise level experience coming from financial services or insurance
  • Hand-on experience on Cisco voice products including Communications Manager, Unity Connection, Voice ISR Gateway etc

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.



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