Field Service Technician

3 weeks ago

Milwaukee, Wisconsin, United States Securitas Electronic Security Inc Full time

Job Summary

The Field Service Representative will provide on-site installation and support to clients using Securitas Healthcare products. This role requires the ability to install low voltage systems, troubleshoot network connectivity and software configuration issues, and provide training to end-users.

Key Responsibilities

  • Represent and support the Company in the field, through pre-sale site surveys, equipment installations, repair or replacement, and customer training, according to Company schedules, procedures, and standards.
  • Install, configure, and commission new systems by following company procedures and processes.
  • Perform service work at customer sites including troubleshooting, repair, or replacement of customer equipment.
  • Visit facilities to perform preventative maintenance by inspecting installed equipment and making repairs as needed.
  • Complete facility site surveys to determine usability for products manufactured and/or sold by the Company.
  • Provide training to facility personnel to show the correct operation and maintenance of installed equipment.
  • Perform administrative duties including writing facility visit reports, completing service or post-installation checklists, creating and submitting expense reports, and maintaining accurate inventory of equipment and parts on a company vehicle.
  • Attend construction meetings when needed to help ensure that installations that are part of a new construction or renovation project go as planned.
  • Participate in an on-call rotation to help cover for emergency repairs on weekends or holidays.

Requirements

  • High School Diploma or GED.
  • Valid Driver's License with no restrictions.
  • 2+ years of experience with installing or troubleshooting low voltage systems including security systems, access control systems, door controllers, elevator controllers, relays, etc.
  • Ability to obtain required State licensing needed to successfully perform the role.

About Us

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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