Digital Media Account Director

5 days ago

New York, New York, United States Index Exchange Full time
About Index Exchange

Index Exchange is a global advertising supply-side platform that enables media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world's largest brands to ensure a quality experience for consumers.

We're a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we're committed to upholding the integrity of the programmatic ecosystem at large.

What's it like to work at Index?

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We're built on our core values and live them each day. They're not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we're looking for talented professionals to help take us to the next level.

The Role

As a Digital Media Account Director, you will support programmatic agencies and marketers who leverage Index Exchange's technology through our Demand Side Platform integrations. You will be crucial to maintaining existing relationships and fostering deeper partnerships while collaborating with business development leads in an effort to grow new accounts and evangelize the Index Exchange brand in the market.

Key Responsibilities:

  • Become the day-to-day contact for existing agency and brand marketer partners throughout the country for a major holding company, while delivering exceptional service and utilizing expertise of the Index platform.
  • Provide proactive insights and recommendations to customers to help them solve problems through a data-centric approach.
  • Partner with the Sales team to support new business efforts and identify ways to grow current accounts.
  • Collaborate with the publisher account teams to identify and secure new deal opportunities, as well as ensure the health and growth of existing deals.
  • Attend relevant industry events as well as entertain partners in innovative ways that foster engagement and strategic account growth.

Your Background:

  • 3-4 years of experience in digital media; 2+ years of client-facing experience
  • An in-depth understanding of the programmatic advertising landscape (e.g. ad server, ad network, exchange, SSP, DSP, agency trading desk, PMP, etc.)
  • Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment.
  • Proven ability to leverage data and analytics to solve customer problems.
  • Demonstrable experience growing revenue by building strong customer relationships, understanding their needs, and finding solutions to address their pain-points.
  • Strong communication skills - ability to be clear and concise when presenting internally and externally, organized, and detail oriented.
  • Ability to work in both collaborative and independent settings, while remaining responsible, enthusiastic, proactive, and self-motivated.
  • Proficiency in Excel and other Microsoft Office programs is a requirement for the role. Experience with DOMO, Looker, Tableau and/or similar analytical tools is considered an asset.

Salary and Benefits

Our competitive salary range for this role is $95,000 - $130,000 per year. We also offer a comprehensive benefits package, including health, dental, and vision plans for you and your dependents, paid time off, health days, and personal obligation days plus flexible work schedules, competitive retirement matching plans, equity packages, generous parental leave available to birthing, non-birthing, and adoptive parents, annual well-being allowance plus fitness discounts and group wellness activities, commuter benefits and discounts, where available, employee assistance program, mental health first aid program that provides an in-the-moment point of contact and reassurance, one day of volunteer time off per year and a donation-matching program, bi-weekly town halls and regular community-led team events, multiple resources and programming to support continuous learning, and a workplace that supports a diverse, equitable, and inclusive environment.

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