Utilization Management Specialist

4 weeks ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
Job Title: Utilization Management Reviewer-Long Term Care

Presbyterian Healthcare Services is seeking a skilled Utilization Management Reviewer-Long Term Care to join our team. As a key member of our healthcare team, you will be responsible for conducting thorough reviews of medical documentation to ensure that services rendered to members meet Long Term Care Supports and Services (LTSS) criteria and services are delivered in the appropriate setting.

Key Responsibilities:
  • Conduct thorough reviews of medical documentation to determine NF LOC medical eligibility (approvals and denials)
  • Document recommendations and NF LOC determinations (approvals, request for more information and denials) in PHPs case management system
  • Refer all NF LOC denials to the health plans medical director for review
  • Prepare files and participate in state fair hearing procedures
  • Review agency-based community benefit care plans for appropriateness according to established LTC benefit UM criteria and guidelines and according to required timelines
  • Approve (full or partial) or deny care plan according to criteria and available documentation
  • Document Agency-based community benefit care plan approvals, partial approvals and denials in PHPs case management system according to policies and procedures and job-aids
  • Review self-directed community benefit care plans and budgets for appropriateness according to established LTC benefit UM criteria and guidelines and according to required timelines
  • Approve (full or partial) or deny care plan according to criteria and available documentation
  • Document self-directed community benefit care plan and budget approvals, partial approvals and denials in PHPs case management system and the Fiscal Management agency's information system according to policies and procedures and job-aids
Requirements:
  • Active Nursing license in NM or compact license (RN or LPN) with a minimum of one year of relevant experience; or
  • Medical Social Worker with a minimum of one year of relevant experience; or
  • Physical, Occupational, or Rehab Therapists with a minimum of one year of relevant experience
  • Prefer 1 year of experience in MCO, health plan insurance environment, with expertise performing utilization management or experience working in long term care services
  • Knowledge of all state and federal regulations concerning the use, disclosure, and confidentiality of all patient records
  • Analytical skills as applicable to interpret provider communication and medical records
  • Attention to detail and organizational skills
Benefits:

Presbyterian offers a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Our Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.

Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinars, preventive screening and more.

About Presbyterian Healthcare Services:

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

We capture this in our Promise and CARES commitments.



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