Senior Field Service Engineer for Trace and X-Ray Systems

7 days ago


Houston, Texas, United States Smiths Detection Full time
About the Role

We are seeking a highly skilled Senior Field Service Engineer to join our team, responsible for ensuring the smooth operation of our advanced security screening solutions.

Job Summary
  • As a Senior Field Service Engineer, you will be responsible for troubleshooting, installing, and repairing complex security screening systems in various locations worldwide.
  • You will work closely with customers to understand their needs, provide technical expertise, and ensure that our systems meet their requirements.
Key Responsibilities
  1. Troubleshoot and repair complex security screening systems, including Trace and X-Ray equipment.
  2. Install new systems, ensuring that they are properly configured and functional.
  3. Provide technical support and training to customers, as needed.
  4. Maintain accurate records of service activities, including repair histories and customer interactions.
Requirements
  • Bachelor's degree in Electrical or Mechanical Engineering, or related field.
  • Minimum 5 years of experience in field service engineering, with a focus on security screening systems.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Familiarity with MS Office Suite and ability to learn specialized software programs.
What We Offer
  • A competitive salary of $85,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with cutting-edge technology and contribute to the development of our innovative solutions.


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