Housekeeping Assistant

4 weeks ago


Beckley, West Virginia, United States VP Management LLC Full time

The Guestroom Maintenance Specialist is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Key Responsibilities

  • Ensure guestrooms are clean and well-maintained at all times.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
  • Physical Requirements
  • Ability to stand for long periods and lift up to 50 pounds occasionally.
  • General Requirements
  • Effective communication and problem-solving skills.
  • Ability to multitask and prioritize tasks to meet deadlines.
  • Approach all interactions with guests and colleagues in a friendly, courteous, and service-oriented manner.
  • Attend all required meetings and training sessions.
  • Maintain regular attendance and adhere to hotel standards.
  • Comply with hotel regulations and policies to ensure safe and efficient operations.
  • Maximize productivity and identify areas for improvement.
  • Ability to maintain confidentiality and handle sensitive information.
  • Take initiative to anticipate and meet guest needs.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in a related field preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
VP Management LLC

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