Housekeeping Assistant
4 weeks ago
The Guestroom Maintenance Specialist is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.
Key Responsibilities
- Ensure guestrooms are clean and well-maintained at all times.
- Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
- Physical Requirements
- Ability to stand for long periods and lift up to 50 pounds occasionally.
- General Requirements
- Effective communication and problem-solving skills.
- Ability to multitask and prioritize tasks to meet deadlines.
- Approach all interactions with guests and colleagues in a friendly, courteous, and service-oriented manner.
- Attend all required meetings and training sessions.
- Maintain regular attendance and adhere to hotel standards.
- Comply with hotel regulations and policies to ensure safe and efficient operations.
- Maximize productivity and identify areas for improvement.
- Ability to maintain confidentiality and handle sensitive information.
- Take initiative to anticipate and meet guest needs.
Requirements
- High school diploma or equivalent required.
- Previous experience in a related field preferred.
- Ability to work in a fast-paced environment and adapt to changing situations.
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