Customer Service Coordinator for Insurance Industry

7 days ago


Baton Rouge, Louisiana, United States Blake Jenevein - State Farm Agent Full time

At Blake Jenevein State Farm Agent, we are seeking a highly organized and detail-oriented individual to join our team as a receptionist.

We are a leading insurance agency dedicated to providing exceptional service to our clients. Our ideal candidate is committed to contributing to a positive and productive workplace, with excellent communication and interpersonal skills.

Key Responsibilities:
  • Greet clients warmly and direct them to the appropriate team members.
  • Manage appointment scheduling and office communications effectively.
  • Assist in handling incoming inquiries and maintaining accurate customer records.
  • Engage in sales conversations with prospective and existing clients to identify opportunities for insurance solutions.
  • Provide outstanding customer service and follow up on client needs promptly.
  • Support the team with various administrative tasks and projects efficiently.
Requirements:
  • Prior experience in a receptionist or customer service role.
  • Strong organizational and multitasking abilities, with basic computer skills including Microsoft Office and CRM systems.
  • Comfortable engaging in sales conversations and possessing excellent communication skills.
What We Offer:
  • A competitive salary of approximately $45,000 per year.
  • Bonus based on performance.
  • 401(k) matching for employee benefits.
  • Employee discounts and wellness resources.
  • Opportunity for advancement within the company.


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