Wingstop Shift Operations Manager
1 day ago
Overview
The Wingstop Shift Operations Manager plays a pivotal role in supporting the Restaurant General Manager and Assistant Manager with daily operations. This supervisory position is responsible for conveying the company culture to team members and fostering a collaborative work environment.
Key Responsibilities:
- Assist the General Manager in meeting store goals and driving operational excellence by controlling labor and food costs.
- Ensure the restaurant environment remains safe for both team members and guests, promoting respect, recognition, and reward.
- Maintain a calm demeanor during high-volume periods or unusual events to keep store operations running smoothly.
- Develop positive relationships with shift team members by addressing individual motivation, needs, and concerns.
- Deliver excellent customer service by acting with a guest-first attitude and connecting with customers.
Requirements:
- A strong guest service mentality with a desire to serve customers.
- Able to manage multiple projects and timelines with a sense of urgency.
- Strong written and verbal communication skills.
- Ability to problem-solve and learn quickly.
Compensation:
The estimated annual salary range for this position is $35,000 - $38,000, based on a 40-hour workweek and location within the United States. Benefits include medical/RX, dental, and vision insurance packages, as well as life insurance, 401(k) matching, and paid time off.
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