Wingstop Shift Operations Manager

1 day ago


Las Vegas, Nevada, United States Wingstop - FWS Full time

Overview

The Wingstop Shift Operations Manager plays a pivotal role in supporting the Restaurant General Manager and Assistant Manager with daily operations. This supervisory position is responsible for conveying the company culture to team members and fostering a collaborative work environment.

Key Responsibilities:

  • Assist the General Manager in meeting store goals and driving operational excellence by controlling labor and food costs.
  • Ensure the restaurant environment remains safe for both team members and guests, promoting respect, recognition, and reward.
  • Maintain a calm demeanor during high-volume periods or unusual events to keep store operations running smoothly.
  • Develop positive relationships with shift team members by addressing individual motivation, needs, and concerns.
  • Deliver excellent customer service by acting with a guest-first attitude and connecting with customers.

Requirements:

  • A strong guest service mentality with a desire to serve customers.
  • Able to manage multiple projects and timelines with a sense of urgency.
  • Strong written and verbal communication skills.
  • Ability to problem-solve and learn quickly.

Compensation:

The estimated annual salary range for this position is $35,000 - $38,000, based on a 40-hour workweek and location within the United States. Benefits include medical/RX, dental, and vision insurance packages, as well as life insurance, 401(k) matching, and paid time off.



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